Shipping policy
**Shipping Policy**
At Born To Sip, we are committed to ensuring that your order reaches you in a timely and secure manner. Please read the following shipping policy carefully before making a purchase.
### **Shipping Costs**
All shipping costs are to be covered by the consumer. The shipping cost will be calculated and displayed at checkout based on your location and the weight of your order. Please ensure that you review the shipping costs before completing your purchase.
### **Processing Time**
Once your order is placed, it may take up to 9 business days for us to process and ship your order. Please note that orders are processed Monday through Friday, excluding public holidays. You will receive a confirmation email with tracking information as soon as your order has been shipped.
### **Shipping Times**
After your order has been shipped, please allow up to 3 weeks for it to arrive at your destination. Shipping times may vary depending on your location, local postal service, and any unforeseen delays beyond our control.
### **International Shipping**
For international orders, shipping times may vary depending on customs clearance and other factors specific to the destination country. Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges are the responsibility of the consumer and are not included in the shipping cost.
### **Order Tracking**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. Please note that it may take up to 48 hours for tracking information to be updated.
### **Lost or Damaged Packages**
While we strive to ensure your order reaches you safely, Born To Sip is not responsible for packages that are lost or damaged during transit. If you encounter any issues with your shipment, please contact the shipping carrier directly using the tracking information provided. If further assistance is needed, feel free to contact our customer service team.
### **Changes to Shipping Information**
Please double-check your shipping information before completing your order. If you need to make any changes to your shipping address after your order has been placed, contact us immediately. We will do our best to accommodate changes, but we cannot guarantee that updates can be made once the order is in process.
### **Contact Us**
If you have any questions or concerns regarding your order or shipping policy, please feel free to reach out to us at trent@trentvinemusic.com for assistance.
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This policy should clearly communicate the responsibilities and expectations related to shipping for your customers.